_____ are any aspects of a good or service that a customer must believe in but cannot personally evaluate even after purchase and consumption. a. Search attributes b. Experience attributes c. Credence attributes d. Variant attributes
Credence is a good that has attributes that cannot be observed by the consumer even after purchasing the thus makes it difficult for them to access its utility such as expert services and medical procedures, automobile repairs, etc.
Here the seller has the option to change the quality ad quantity of the price by using his tactics and hence can cheat buyers with an inferior good. Like the automobile repair may be insufficient.
