John, a middle manager in a high-tech form, has the ability to identify the products that consumers want to buy, which is based on his _________.
A. Diagnostic skillsB. Conceptual skillsC. Interpersonal skillsD. Technical skillsE. All of the above

Salespeople of high-tech merchandise must be well-informed about the products they are offering to identify what consumers may be looking for. Conceptual, technical, and diagnostic skills are needed for that purpose but all three are not enough to close a sale. Interpersonal skills come into play to engage customers also with good service and to align the goods in stock with what consumers want from them.

John, a middle manager in a high-tech form, has the ability to identify the products that consumers want to buy, which is based on his _________. A. Diagnostic skillsB. Conceptual skillsC. Interpersonal skillsD. Technical skillsE. All of the above

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John, a middle manager in a high-tech form, has the ability to identify the products that consumers want to buy, which is based on his _________.
A. Diagnostic skillsB. Conceptual skillsC. Interpersonal skillsD. Technical skillsE. All of the above