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Identify a strategy the hospital could use so that this indicator could transform into a strength in patient satisfaction

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Answer:

1. May eye contact. 2. Call the patient by name. 3. Spend time with the patient in educating his/her concerns and answering his/her questions. 4. Make sure the hospital is clean. 5. Optimize the hospital atmosphere. 6. Personalize the patient experience.

* Customer service is important.

Explanation:

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