3. In today's environment, which is
organizations-efficiency or effectiveness? Explain
your choice.
9. Researchers at Harvard Business School found that the
most important managerial behaviors involve two fun-
damental things: enabling people to move forward in
their work and treating them decently as human beings
What do you think of these two managerial behaviors?
What are the implications for someone, like yourself,
who is studying management?
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