Brenda, the office manager at a dental practice, noticed many patients were missing their appointments. With the support of her colleagues, she decided to conduct a small improvement project to improve the process for reminding patients of upcoming visits, with the goal of having fewer "no shows."
Which of the following is the most effective aim statement for this project?
a. Within three months, we will email patients before their appointments, which will decrease the number of patients who miss appointments.
b. We will improve our reminder process so that no patients will miss appointments unless there is an emergency
c. Within three months, 90 percent of patients will show up for their appointments.
d. We will ensure all patients have an up-to-date email address on file and send email reminders the day before appointments.
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Respuesta :

90 percent of people will arrive for their appointments within three months.

How do you encourage individuals to attend appointments?

Digital reminders like texts and emails are a terrific method to subtly remind clients that their meeting with you is coming up soon. According to recent studies, texting your clients is the most efficient strategy to raise the likelihood that they'll show up.

Which three scheduling strategies are there?

PERT, CPM, and Gantt are the three scheduling methods that will be explained in this article. Both of these three assist project managers, planners, and stakeholders in visualizing the project's progress into specifics and phases.

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"The most effective aim statement for this project is: Within three months, we will email patients before their appointments, which will decrease the number of patients who miss appointments. Option A

What is the Aim statement?

An aim statement is a clear, specific, and measurable description of what a project intends to achieve. It should include:

  • A numeric goal that indicates the magnitude and direction of the desired change
  • A target population that specifies who or what will be affected by the change
  • A time frame that indicates when the goal will be achieved
  • A reason or rationale that explains why the goal is important or relevant

Option a meets all these criteria. It states a numeric goal (decrease the number of patients who miss appointments), a target population (patients), a time frame (within three months), and a reason (improve the reminder process).

Option b is not specific or measurable enough. It does not state a numeric goal, a time frame, or a reason. It also sets an unrealistic expectation that no patients will miss appointments, which is not feasible or achievable.

Option c is specific and measurable, but it does not state a reason or a change strategy. It does not explain why 90 percent is the desired goal, or how the project will improve the reminder process to achieve it.

Option d is not an aim statement, but a change idea. It describes one possible way to improve the reminder process, but it does not state a goal, a target population, a time frame, or a reason. It also does not indicate how sending email reminders will affect the number of patients who miss appointments."

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