if a grievant asks to file a grievance, but the issue can be resolved through an agency complaint process, the grievance should not be opened.

Respuesta :

if a grievant asks to file a grievance, but the issue can be resolved through an agency complaint process, the grievance should not be opened - False

A grievance is a formal complaint or dispute raised by an employee or union that alleges that an employer or union has violated a collective bargaining agreement or other employment-related policy or practice. A grievance procedure is a formal process for resolving such complaints or disputes.

Whereas, an agency complaint process is a process for addressing complaints or issues unrelated to a collective bargaining agreement or employment-related policy or practice. If a grievant raises an issue that could be resolved through either a grievance or an agency complaint process, it is important to follow the appropriate method for addressing the issue. The grievance should still be opened and addressed.

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